Privacy Policy

Last Updated: 7/6/2026

ACS Industries, Inc., together with its affiliates and subsidiaries (“ACS”, “we”, “our”, or “us”) respect your privacy and are committed to protecting the privacy and security of personal information we collect, use, disclose, store, and otherwise process in connection with our global business operations. This Privacy Policy explains how we collect, use, disclose, transfer, retain, and otherwise process personal information when you interact with our websites, applications, products, services, communications, recruiting channels, supplier and customer portals, and other digital or business operations that link to or reference this Privacy Policy (collectively, the “Services”).

ACS operates a fully integrated global manufacturing network with operations, engineering, manufacturing, logistics, sourcing, and supply chain support across North America, Europe, and Asia. Because our operations are international in scope, personal information may be transferred to and processed in countries other than the country in which it was collected, including countries whose data protection laws may differ from those of your jurisdiction. Where required, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.

This Privacy Policy is intended to operate as a global privacy notice and is designed to support compliance with applicable privacy and data protection laws, including, where applicable:

  • the European Union General Data Protection Regulation (“GDPR”);
  • the UK GDPR and UK Data Protection Act;
  • the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”); and
  • other applicable international, federal, and state privacy laws.

By accessing or using the Services, communicating with us, submitting information to us, or otherwise interacting with us, you acknowledge that your personal information may be processed as described in this Privacy Policy.

 

  1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected or processed by ACS through:

  • Our websites and online services;
  • Electronic communications, including email and webforms;
  • Customer, supplier, and business partner interactions;
  • Recruiting and employment application processes where this Privacy Policy is referenced;
  • Trade shows, conferences, and business meetings;
  • Technical support and customer service communications;
  • Procurement, sourcing, and vendor onboarding activities;
  • Cookies, analytics, and similar technologies; and
  • Other interactions with ACS in a business or commercial context.

This Privacy Policy does not apply to:

  • Personal information processed solely in the context of employment where a separate employee privacy notice applies;
  • Third-party websites, applications, or services not controlled by ACS;
  • Information subject to separate privacy notices; or
  • Information that has been deidentified or aggregated such that it cannot reasonably identify an individual.

Additional privacy notices may apply to certain products, applications, services, jurisdictions, or employment-related activities.

 

  1. Categories of Personal Information We Collect

Depending on your interactions with ACS, we may collect the following categories of personal information:

  • Identifiers and contact information, including name, business contact details, employer, title, shipping and billing addresses, email address, telephone number, account credentials, and similar identifiers;
  • Commercial and transactional information, including purchasing history, requests for quotes (RFQs), order information, supplier information, customer account records, and communications;
  • Internet or electronic network activity information, including IP address, browser type, operating system, device identifiers, website usage data, and interactions with the Services;
  • Geolocation information, including approximate geographic location derived from IP address;
  • Professional or employment-related information, including résumé/CV information, education and qualifications, employment history, references, and recruiting-related information;
  • Audio, electronic, visual, or similar information, including customer support recordings, security footage, or photographs where permitted by law;
  • Security and compliance information used to protect ACS systems, facilities, personnel, and operations; and
  • Sensitive personal information where necessary for limited lawful business purposes (such as employment or legal compliance) and permitted by applicable law.

ACS does not seek to collect sensitive personal information through its general website unless necessary for a specific lawful business purpose or where you voluntarily provide it. Sensitive personal information may include information such as government identification numbers, precise geolocation, or other categories defined by local law. Where required by applicable law, ACS processes sensitive personal information only with appropriate notice, consent, or another lawful basis.

 

  1. How We Collect Your Personal and Other Data

We collect personal information from several sources, including:

Information You Provide Directly – We collect information that you voluntarily provide to us when you:

  • Submit contact forms or RFQs or technical inquiries;
  • Communicate with us by email, telephone, or other methods;
  • Register for or attend a trade show, conference, industry event, meeting, webinar, or similar business interaction;
  • Apply for employment;
  • Request technical or customer support;
  • Engage in supplier or procurement onboarding;
  • Subscribe to communications; or
  • Otherwise interact with us.

Information Collected Automatically – As you navigate through and interact with our Services, we and our service providers may use automatic data collection technologies, such as cookies, web beacons, and other tracking technologies, to collect information that may include personal data. Automatically collected information may include:

  • Browser type, operating system, and device information;
  • IP address;
  • Usage patterns;
  • Session activity;
  • Approximate location derived from IP address;
  • Referral information;
  • Type of Web browser software;
  • Pages viewed, navigation paths, referral sources, engagement metrics, interactions with the Services, and similar website usage information; and
  • Diagnostic and performance information.

We may use these automatic collection technologies to collect information about your online activities over time and across third-party sites or other online services (behavioral tracking).

Information from Third Parties – We may receive information from third parties, including affiliates, subsidiaries, business partners, customers, suppliers, recruiters, service providers, analytics providers, event organizers, logistics providers, professional advisors, compliance databases, and publicly available sources. ACS may use business intelligence and visitor identification services, including Lead Forensics and Leadfeeder, which analyze IP address and website visit information to help identify organizations associated with IP addresses visiting our website and provide business profile information and, where available, business contact information associated with those organization. Depending on the service and available data, these providers may also provide associated business contact information relating to individuals affiliated with those organizations. ACS uses this information to evaluate business interest in its products and services and to support sales, marketing, and business development activities.

 

  1. Cookies and Similar Technologies

ACS and our service providers may use cookies, pixels, tags, web beacons, and similar technologies to:

  • Operate and secure the website;
  • Maintain user preferences;
  • Analyze traffic and website performance;
  • Improve user experience;
  • Support business operations;
  • Measure marketing effectiveness; and
  • Deliver or support advertising and communications where permitted by law.

Where required by applicable law, including in the EEA, UK, and certain U.S. states, ACS obtains consent before placing or activating non-essential cookies, analytics technologies, advertising technologies, or similar tracking technologies on a user’s device. Users may withdraw or modify that consent at any time through the cookie preference tool.

You may manage your cookie and tracking technology preferences through our cookie consent tool. Users may accept or reject certain categories of cookies, including advertising cookies, when first visiting our Services and may modify or withdraw their consent at any time by using the cookie preferences button available on our website. You may also manage certain cookies through your browser settings, unsubscribe mechanisms included in marketing communications, and other privacy choices made available by ACS. If you choose to reject advertising cookies, we will not use those cookies to support targeted advertising or retargeting activities through participating advertising platforms where such cookies are not enabled, except where permitted by applicable law. Where required by applicable law, ACS may honor legally recognized opt-out preference signals, such as the Global Privacy Control (“GPC”), to the extent supported by our systems and applicable processing activities. Because there is not universally accepted standard for “Do Not Track” signals, ACS responds only where required by applicable law.

ACS uses third-party analytics, advertising, and business intelligence technologies, including tools provided by Google Analytics, Google Ads, HubSpot, LinkedIn, Lead Forensics, Leadfeeder, and similar providers. These technologies may collect information about your device, browser, IP address, pages viewed, interactions with our Services, referral sources, and other online activity information to help us analyze website performance, understand business interest in our products and services, improve user experience, measure marketing effectiveness, and support business development activities.

 

  1. How We Use Personal Information

We may use personal information for the following business and commercial purposes:

  • Providing and operating our Services and any contents, features, information, products, or services that we make available through the Services;
  • Improving our Services, including by analyzing your information and creating aggregated data derived from your information to develop, maintain, analyze, improve, optimize, measure, and report on our Services and their features and how users interact with them;
  • Managing customer, supplier, and business relationships;
  • Responding to inquiries and RFQs;
  • Processing transactions and fulfilling contractual obligations;
  • Supporting engineering, manufacturing, logistics, and supply chain operations;
  • Managing recruiting and hiring processes;
  • Conducting analytics and improving our Services;
  • Operating, maintaining, securing, and improving our systems and infrastructure;
  • Detecting and preventing fraud, cybersecurity incidents, and unauthorized activity;
  • Conducting audits, compliance reviews, and investigations;
  • Complying with legal obligations and regulatory requirements;
  • Protecting intellectual property and confidential information;
  • Sending business communications and marketing communications through third-party email service providers such as Mailchimp where permitted by law;
  • Enforcing our agreements, policies, and legal rights;
  • To identify organizations that may be interested in ACS’ products and services and support business development, and for sales prospecting, lead generation, business development, marketing communications, and customer relationship management; and
  • Fulfilling any other purpose for which you provide it.

ACS and its services providers may use analytics tools, automation technologies, artificial intelligence (“AI”), or machine-learning systems to support operational efficiency, cybersecurity, recruiting administration, customer support, forecasting, supply chain management, and related business functions. ACS does not use personal information to train third-party generative AI models except as disclosed in a separate notice or permitted by applicable law.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us using the information below.

 

  1. Legal Bases for Processing (EEA/UK)

Where GDPR or UK GDPR applies, ACS processes personal information on one or more of the following lawful bases:

  • Processing necessary to enter into or perform a contract with you or the organization you represent;
  • Processing necessary to comply with laws, regulations, court orders, government requests, tax requirements, employment laws, export controls, or other legal obligations;
  • Processing necessary for ACS’ legitimate business interests, such as managing business relationships, securing systems, responding to inquiries, improving services, preventing fraud, and operating a global manufacturing business, provided those interests are not overridden by your rights and freedoms;
  • Processing based on your consent, such as certain cookies, marketing communications, or processing of sensitive personal information where required;
  • Where applicable and permitted by law, such as emergencies or legally recognized public-interest purposes; and
  • Other lawful bases permitted by applicable law.

Our legitimate interests may include operating and improving our global manufacturing and supply chain operations, maintaining business relationships, securing systems and facilities, preventing fraud, protecting intellectual property, conducting analytics, and managing corporate operations where such interests are not overridden by individuals’ rights and freedoms.

Where required under GDPR or UK GDPR, ACS provides additional disclosures regarding the identity of the applicable controller, recipients of personal information, cross-border transfers, retention periods, and available rights at or before the point of collection. Where required by applicable law, non-essential cookies and similar technologies are not deployed until a user has provided consent through ACS’ cookie preference center.

 

  1. Disclosure of Personal Information

We may disclose personal information to:

Affiliates and Subsidiaries – We may share information among our affiliated companies and subsidiaries for operational, administrative, security, compliance, recruiting, customer support, engineering, manufacturing, logistics, and other legitimate business purposes.

Service Providers and Vendors – We may disclose information to contractors, processors, consultants, cloud providers, analytics, marketing automation and email communication providers, customer relationship management, advertising, website optimization, and visitor identification providers, including providers such as Google, HubSpot, LinkedIn, Lead Forensics, Leadfeeder, Mailchimp, and similar service providers, IT service providers, email platforms, recruitment providers, cybersecurity providers, payment processors, logistics providers, professional advisors, and other vendors who perform services on our behalf.

Professional Advisors – We may disclose information to lawyers, auditors, insurers, consultants, financial institutions, and other professional advisors.

Governmental Authorities and Legal Compliance – We may disclose information to regulators, law enforcement agencies, courts, government authorities, or other parties where required by law, subpoena, legal process, national security request, export-control requirement, or similar legal obligation.

Corporate Transactions – In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets or stock, ACS is likely to disclose your personal information to the new owners, subject to a requirement that such information be used only in accordance with this Privacy Policy, or as otherwise permitted under an applicable agreement.

Other Disclosures – In addition, we may access and disclose the necessary and appropriate information under the following circumstances:

  • With your consent;
  • To protect ACS and/or our systems, personnel, customers, or property;
  • To establish, protect, or exercise our legal rights or defend against legal claims;
  • To prevent fraud or security incidents; or
  • As otherwise permitted by law.

ACS does not sell personal information for monetary consideration. However, ACS may disclose certain identifiers, internet activity information, and device information to analytics and advertising partners to support website analytics, campaign measurement, and marketing activities. ACS may also provide business information, such as company names and company website domains, to advertising platforms to facilitate business-to-business advertising and audience targeting. Such disclosures may be considered “sharing” or “targeted advertising” under certain privacy laws. Where required by law, ACS obtains consent before using advertising cookies or similar technologies and provides users with the ability to withdraw or modify their consent through its cookie preference tool.

 

  1. International Data Transfers

Because ACS operates globally, personal information may be transferred to, and stored and processed in, countries other than the country in which it was collected, including the United States. Where required by applicable law, including for transfers of personal information from the EEA or UK to countries that have not been determined to provide an adequate level of data protection, ACS implements appropriate safeguards, including the European Commission’s Standard Contractual Clauses, or other legally recognized transfer mechanism, together with supplementary technical and organizational measures where appropriate. Additional jurisdiction-specific disclosures may be provided where required by law.

 

  1. Data Retention

We store your personal information for as long as you use the Services and no longer than is necessary for the purposes for which the information was collected, or for which it is legitimately further processed, unless a longer retention period is required or permitted by law. Retention periods are determined based on the nature of the information, the purposes for processing, legal, and regulatory obligations, contractual requirements, dispute-resolution needs, security requirements, and applicable statutes of limitation. When personal information is no longer required, we will delete, anonymize, archive, or securely dispose of it in accordance with applicable law and records-management practices. In the case of organizational Services data, ACS retains personal information according to the timeframes set forth in relevant customer agreements, or in lieu of an agreement, for as long as a legitimate business purpose exists.

 

  1. Data Security

ACS is committed to helping protect the security of your information. We maintain reasonable and appropriate technical, administrative, and organizational safeguards designed to protect personal information against accidental, unlawful, or unauthorized destruction, loss, alteration, disclosure, or access. However, neither the internet nor any method of transmission or storage is completely secure, and ACS cannot guarantee absolute security.

 

  1. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we maintain about you;
  • Request correction of inaccurate information;
  • Request deletion of personal information;
  • Request restriction of processing;
  • Object to certain processing activities, including direct marketing;
  • Withdraw consent where processing is based on consent;
  • Request portability of certain information;
  • Opt out of certain disclosures, sales, sharing, targeted advertising, or profiling where applicable;
  • Limit the use or disclosure of sensitive personal information where applicable; and
  • Lodge a complaint with a supervisory authority or regulator.

Where ACS processes personal data based on legitimate interests, you may object to such processing based on your particular circumstances. ACS does not engage in solely automated decision-making that produces legal or similarly significant effect unless otherwise disclosed.

We may need to verify your identity before responding to a request. We will respond within the timeframe required by applicable law. ACS will not discriminate against individuals for exercising privacy rights.

Residents of certain U.S. states may appeal denied privacy requests by responding to the denial communication or contacting ACS using the information below.

 

  1. Additional California Privacy Disclosures

This section supplements the other portions of this Privacy Policy, applies to California residents, and provides disclosures required under the CCPA/CPRA.

During the preceding twelve (12) months, ACS may have collected the following categories of personal information:

  • Identifiers;
  • Commercial information;
  • Internet or electronic network activity information;
  • Geolocation data;
  • Professional or employment-related information;
  • Audio, electronic, or visual information;
  • Sensitive personal information; and
  • Inferences drawn from personal information.

ACS collects personal information from:

  • Individuals directly;
  • Website interactions;
  • Affiliates;
  • Service providers;
  • Recruiters;
  • Business partners; and
  • Publicly available sources.

ACS uses and discloses personal information for the purposes described in this Privacy Policy. ACS does not use or disclose sensitive personal information for purposes requiring a right to limit use under California law except as permitted by the CPRA.

California residents may request:

  • Access to categories and specific pieces of personal information;
  • Correction of inaccurate information;
  • Deletion of personal information;
  • Information regarding disclosures of personal information;
  • Opt out of certain sharing or targeted advertising activities;
  • Limitation of sensitive personal information processing; and
  • Non-discriminatory treatment for exercising privacy rights.

Authorized agents may submit requests on behalf of California residents subject to applicable verification requirements. California residents may also appeal certain denied privacy requests by contacting [APPEAL CONTACT].

 

  1. Additional International Privacy Information

EEA and UK – Individuals located in the EEA, UK, or Switzerland may have rights under GDPR or UK GDPR, including:

  • access;
  • rectification;
  • erasure;
  • restriction;
  • objection;
  • portability;
  • withdrawal of consent; and
  • the right to lodge complaints with supervisory authorities.

ACS entities act as independent controllers or separate controllers of personal data in their respective jurisdictions, depending on the context of processing and local operations, and may transfer personal data between group entities as described in this Privacy Policy and applicable data transfer agreements. Where ACS entities determine purposes and means jointly, they may act as joint controllers under applicable law. If you have questions regarding our processing of your personal information or wish to exercise your privacy rights, please contact us using the information provided in Section 17 below and indicate that your inquiry concerns a privacy or data protection matter.

Contact details for our Data Protection Officer or equivalent privacy function will be provided upon request and may vary by region.

Individuals located in the EEA or UK have the right to lodge complaints with their local supervisory authority.

Other Jurisdictions – ACS operates globally and is committed to complying with applicable data protection and privacy laws in the jurisdictions in which it operates. Where required by applicable national or local law, ACS may provide additional privacy disclosures or implement jurisdiction-specific practices to address local legal requirements.

 

  1. Children’s and Minors’ Data

Our Services are intended for business and professional audiences and are not intended for or directed to children under the age of 18. We do not knowingly collect any personal data from children under the age of 18. If we learn we have collected or received personal data from a child under 18 years old without verification of parental consent, we will take reasonable steps to delete that information.

 

  1. Third-Party Websites and Services

Our Services may contain links to third-party websites, platforms, applications, social media pages, payment providers, recruitment portals, or embedded content. We are not responsible for the privacy, security, or data practices of third parties. We encourage users to review applicable third-party privacy notices before providing information.

 

  1. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technologies, business practices, or operational needs, and we will provide notice of any such changes to the policy as required by law. The date the Privacy Policy was last updated is identified at the top of the page. We will notify you of changes to this Privacy Policy by updating the “Last Updated” date above and posting the updated Privacy Policy on the applicable website or Service.

 

  1. Contact Information

To exercise your privacy rights, submit a privacy-related request, or ask questions regarding this Privacy Policy or our privacy practices, please contact us using the contact information provided below. Please indicate that your request relates to privacy so it can be directed to the appropriate personnel:

Privacy Inquiries
ACS Industries, Inc.
1 New England Way
Lincoln, Rhode Island 02865
United States
Email: [email protected]
Webform: Contact Us
Phone: 1 866 783 4838

For privacy inquiries relating to a specific country or region, please indicate the applicable jurisdiction in your request so it may be directed to the appropriate personnel.